Complaints

If you’d like to make a formal complaint to us about the care or service you’ve received, please use the online form below or write to the complaints manager at:

NHS Bristol Clinical Commissioning Group
South Plaza,
Marlborough Street,
Bristol,
BS1 3NX

Tel: 0117 976 6600

Email: contactus.bccg@nhs.net 

We welcome the information you send, which will help us to address the problem and improve our services. If you have a complaint about primary healthcare services – i.e. a GP, dentist, optician or pharmacist – please contact the practice direct, or call NHS England’s customer contact centre on 0300 311 2233.

*Your use of this contact form signifies your consent to use this method of communication. Bristol Clinical Commissioning Group utilises web technologies storing submitted information on remote servers which may not be located within the UK or European Union. Although every effort is made to protect information this cannot be guaranteed. In these instances the information you put on the form will be shared with our partners outside of the European Economic Area. Alternatively you can contact us by post, telephone or email.

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