Patient Advice and Liaison Service (PALS)

Bristol Clinical Commissioing Group (CCG) is responsible for commissioning hospital, mental health, community and GP out-of-hours services. If you have a query, concern or compliment about these services, you are welcome to contact PALS.

You can also contact PALS if you have concerns about our commissioning decisions or the outcomes of our decisions.

Tel: 0117 947 4477 or 0800 073 0907
Email: bnssg.pals@nhs.net

Write to:
PALS
Suite 15, Corum 2
Corum Office Park
Crown Way, Warmley
South Gloucestershire
BS30 8FJ

For concerns or complaints about primary healthcare services – i.e. a GP, dentist, optician or pharmacist – please either contact the practice direct, or NHS England’s customer contact centre on 0300 311 2233.

Use this form for feedback, complaints or general enquiries

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