Independent Services Treatment Centres: your feedback

Date: 2 Feb 2015

Category: Patient and Public Involvement

These feedback reports include summary analysis from patient satisfaction questionnaires and Care Quality Commission (CQC) inspection reports for Cirencester, Devizes and Emersons Green NHS Treatment Centres.

Independent Sector NHS Treatment Centres (ISTCs) were nationally mandated contracts established centrally by the Department of Health to provide non-emergency surgery, diagnostic tests and outpatient appointments for NHS patients within the area of the CCGs.

The aim was to increase patient choice and capacity in the local hospital system.

Feedback on the services was good and we wanted patients to continue to have access to a good choice of services. We have done this by re-commissioning the services via new local contracts that will ensure continued choice for patients and good value for money for the local NHS.

Wiltshire CCG is commissioning the services for Devizes separately.

Cover for ISTC analysis of survey responses

ISTC analysis of survey responses

The survey has been issued in order to test existing feedback of services, received via the treatment centres and CQC reports. It also sought to find out what issues were important to the public in receiving their treatment.

Cover for ISTC feedback from patients in Cirencester

ISTC feedback from patients in Cirencester

Summary analysis from patient satisfaction questionnaires in Cirencester NHS treatement centre from the 1st to 31st October 2014

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ISTC CQC Report for Cirencester

Care Quality Commission (CQC) inspection report for Cirencester NHS treatement centre inspected on 19 August 2014

Cover for ISTC feedback from patients in Devizes

ISTC feedback from patients in Devizes

Summary analysis from patient satisfaction questionnaires in Devizes NHS treatement centre from the 1st to 31st October 2014

Cover for ISTC CQC Report for Devizes

ISTC CQC Report for Devizes

Care Quality Commission (CQC) inspection report for Devizes NHS treatement centre inspected on 27 November 2013

Cover for ISTC feedback from patients in Emmersons Green

ISTC feedback from patients in Emmersons Green

Summary analysis from patient satisfaction questionnaires in Emersons Green NHS treatement centre from the 1st to 31st October 2014

Cover for ISTC CQC Report for Emersons Green

ISTC CQC Report for Emersons Green

Care Quality Commission (CQC) inspection report for Emersons Green NHS treatement centre inspected on 30 October 2013