Your health & local services

A&E and 999

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Accident and Emergency (A&E) and 999 are for serious and life-threatening emergencies only.

You should travel to A&E yourself if you can. But if someone is too ill, for example 
if they have collapsed or can't breathe, dial 999 for an ambulance.

A&E is for serious and life-threatening emergencies such as:

  • loss of consciousness
  • acute confused state and fits that are not stopping
  • persistent, severe chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions
  • severe burns or scalds.

At A&E, the most seriously ill patients will be seen before those with less urgent conditions.

This means that if you attend with a minor injury or illness you may have to wait for several hours for treatment. You might also be redirected, for example, to a GP, walk-in centre or a minor injuries unit.

If you’re not sure whether it’s an emergency, dial 111 first to make sure you get the right care, first time.

Your nearest A&E departments

Southmead Emergency Department and Minor Injuries Unit

Gate 35, Level 0, Brunel building, Southmead Hospital, Southmead Road, Westbury-on-Trym, Bristol, BS10 5NB.
Emergency Department Main Reception Gate 35
Telephone: 0117 4145100 or 0117 4145101.
Open 24 hours, 7 days a week including bank holidays.

Bristol Royal Infirmary A&E Department

Upper Maudlin Street, Bristol BS2 8HW
Telephone: 0117 923 0000
Open 24 hours, 7 days a week including bank holidays.

Bristol Royal Hospital for Children A&E Department

Paul O'Gorman Building
Upper Maudlin Street, Bristol BS2 8BJ
Telephone: 0117 923 0000
Open 24 hours, 7 days a week including bank holidays
For children up to 16 years of age.

Bristol Eye Hospital A&E Department

Lower Maudlin Street, Bristol BS1 2LX
Telephone: 0117 342 4613
8.30am to 4.30pm, seven days a week
If you have an emergency eye problem outside of our opening hours you should contact your nearest A&E department.
Please call before you visit. Advice may be able to be offered over the telephone.
Emergency line is open between 9am until 4pm, Monday to Friday, and 9am until 2pm Saturday and Sunday.

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